Learn more about Google Business Profile restriction policy. You can provide feedback about a comment or review left by another Google Play user. Learn more about how we process app reviews.

Prepare your evidence

Make sure your profile follows all the guidelines. If you’re located in a European Economic Area (EEA) member state or territory, you may have additional redress options.

Fix suspended or disabled profiles

View review answer house: path to recovery the types of evidence that can strengthen your appeal process. Once the account restriction is lifted, to remove the Business Profile suspension, you can submit an appeal for your Business Profile. Your account may be restricted when you violate our policy.

• You can provide feedback about a comment or review left by another Google Play user.
• You can submit an additional review to a denied request.
• You can provide additional evidence that wasn’t added with your original appeal.
• To lift the restriction, you can provide a reason and submit an appeal for your account on your My accounts page.

Fix issues with a reinstated profile

• You can submit an additional review to a denied request.
• Learn more about Google Business Profile restriction policy.
• Your account may be restricted when you violate our policy.
• Make sure your profile follows all the guidelines.

Only if your reinstatement request is denied, we may be able to do an additional review to prove your eligibility. You can submit an additional review to a denied request. You can provide additional evidence that wasn’t added with your original appeal.

What happens when a profile is removed?

To lift the restriction, you can provide a reason and submit an appeal for your account on your My accounts page. You can find and track the status of your appeal there as well. We may suspend or disable Business Profiles that don’t follow our guidelines. If you believe your profile should be reinstated, you can submit an appeal.